PROBLEMS  

INSURERS FACE

  • High exposure to fake or inflated claims due to limited verification methods and reliance on claimant-provided evidence.

    Unclear ownership history, often relying on receipts, screenshots, or unverifiable private sales.

    Difficulty confirming whether a watch was stolen, lost, or falsely reported, with inconsistent reporting standards.

    Fragmented data sources, requiring insurers to check multiple databases and third parties manually.

    Limited provenance, with gaps in authentication, servicing, or custody history.

    Longer claim assessment times and higher operational costs.

    Increased disputes and chargebacks due to unclear evidence or ownership challenges.

    Low recovery rates once a watch is stolen and paid out.

  • Significantly reduced fraud risk through verified watch records, serial-number checks, and supporting documentation stored within CRNO.

    Clear, auditable ownership records linked to verified user profiles and secure transfer-of-ownership history.

    Clearly defined watch status (owned, lost, stolen, under investigation) aligned with user declarations and supporting reports.

    Single source of truth, aggregating CRNO data and partnered databases into one unified view.

    End-to-end provenance tracking, including authentication records, service history, and ownership changes.

    Faster, more confident claim decisions, reducing handling time and associated costs.

    Reduced disputes, supported by transparent, time-stamped records and verifiable data.

    Improved recovery potential through active stolen-watch alerts and network visibility.

WHY THIS MATTERS TO INSURERS

CRNO transforms luxury watch insurance from a reactive claims process into a proactive, data-driven risk model, helping insurers:

  • Reduce fraud and leakage

  • Improve underwriting confidence

  • Speed up claims resolution

  • Support law-enforcement recovery efforts

INSURER USE CASES

  • Quote & underwriting (confirm watch exists & value range).

  • Claims validation (was this watch already flagged as stolen?

  • Fraud detection (multiple policies using same serial).

CRNO SOLUTIONS

 FOR INSURERS 

  • Access to verified ownership and serial data.

  • Policy-linked watch registries (owner, serial, value range).

  • Real-time stolen watch alerts.

  • Digital paper trail for claims (pre-loss checks, serial-check history, retailer/servicer interactions).

OVERVIEW

CRNO

CRNO (Crime Reduction Network Organisation) is a UK-based technology platform dedicated to combatting luxury-watch crime through advanced digital verification, global registry services, and real-time stolen-watch intelligence. Built with law-enforcement, insurers, retailers, industry experts and watch owners in mind, CRNO provides a secure ecosystem where every watch can be identified, validated, protected, and recovered.

Founded on the principle that a watch is far more than an accessory, it’s a memory, an investment, and often a family heirloom, CRNO delivers a modern solution to a rapidly growing global problem. With watch thefts, robberies and fraudulent sales increasing across major cities worldwide, CRNO acts as the “DVLA for watches,” giving each timepiece a verified digital identity to prevent crime, support recovery, and enhance trust in the watch market.

ENQUIRY TO PARTNER