CRNO uses cookies in accordance with this Cookie Policy. This Cookie Policy is available to users on each page of the website linked to our Privacy Policy, and via each information banner regarding cookies.

Like most digital platforms, CRNO logs IP addresses and uses cookies and similar technologies that allow us to recognise you, customise your experience, and obtain information about how visitors access and use CRNO.

You can find out more about how we use cookies and related technologies below.

What is a cookie?

Cookies are small text files containing limited amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application.

They are used to:

• Recognise your device as you move between pages;

• Remember you when you return to a site or app you have visited before;

• Help digital platforms work more efficiently;

• Provide information to the platform owner.

We use cookies to:

• Enhance your online experience (for example, by remembering your language or display preferences);

• Help us understand how CRNO is used and improve its performance;

• Support security and fraud-prevention measures;

• Where applicable, help ensure that online adverts you see are more relevant to you and your interests.

Cookies can tell us, for example, whether you have visited CRNO before or whether you are a new visitor.

Types of cookies

There are two broad categories of cookies:

1. First-party cookies
   These are set directly by CRNO and are used only by us to recognise your computer or mobile device when it revisits CRNO.

2. Third-party cookies
   These are set by third-party service providers on CRNO and can be used by those providers to recognise your device when it visits other platforms. Third-party cookies are most commonly used for analytics, performance monitoring and advertising.

Cookies can remain on your computer or mobile device for different periods of time:

• Session cookies exist only while your browser is open and are deleted automatically when you close your browser.

• Persistent cookies remain after your browser is closed and can be used to recognise your device when you next browse the internet.

What cookies do we use?

CRNO may serve the following types of cookies to your computer or mobile device for the purposes set out below.

1. Technical (Strictly Necessary) Cookies

These cookies are essential to provide you with services available through CRNO and to use some of its core features, such as:

• Access to secure areas;

• Account login;

• Basic security and fraud-prevention.

Without these cookies, services you have requested — such as secure login areas or transactional pages — would not be possible.

These cookies do not require your consent but are necessary for the proper functioning of CRNO.

2. Functionality Cookies

These cookies support the presentation, performance and functionality of CRNO. Their overall purpose is to enhance your experience, for example by:

• Remembering your language, region or other preferences;

• Allowing us to tailor content based on previous choices.

If you disable these cookies, certain features may not function optimally, and your user experience may be reduced.

3. Analytical (Performance) Cookies

These cookies, including those provided by third parties (such as analytics services), are used to collect information about how visitors use CRNO, such as:

• The number of visitors;

• Which pages are viewed most frequently;

• How visitors arrived at CRNO (e.g. via a search engine or another site);

• General usage patterns and performance metrics.

We use this information to:

• Help operate CRNO more efficiently;

• Understand our audience;

• Monitor overall activity and performance;

• Improve our services and user experience.

4. Advertising Cookies

Where used, these cookies (including those set by third parties) are aimed at building a profile of your interests and showing you adverts that are more relevant to you and your preferences. They may:

• Limit the number of times you see a particular advertisement;

• Help measure the effectiveness of advertising campaigns;

• Enable us and our partners to show you targeted adverts on other platforms based on your activity on CRNO.

These cookies are usually placed by advertising networks with our permission. They remember that you have visited CRNO and may share this information with other organisations, such as advertisers, social media platforms or display partners.

5. Social Media Cookies

These are third-party cookies that allow you to interact with social media platforms, for example:

• “Share”, “Like” or similar buttons;

• Social login or content-sharing features.

These cookies may collect information about your interaction with our content on those platforms.

How to control or delete cookies

The use of cookies does not always require your express consent. In particular:

• Technical (strictly necessary) cookies do not require consent, as they are essential to provide a service you have expressly requested.

• Your prior consent is required for most functionality, analytical, advertising and social media cookies.

You have the right to withdraw your consent and refuse the use of cookies at any time.

However, please note that if you choose to refuse certain cookies, you may not be able to use the full functionality of CRNO, and some services may not function correctly.

You can manage cookies in the following ways:

1. Cookie consent tool
   Where available, you can set or update your cookie preferences using our on-site cookie banner or consent management tool.

2. Browser settings
   You can change your browser settings so that cookies from CRNO cannot be placed on your device, or so that you are notified before a cookie is placed. To do this, follow the instructions provided by your browser (usually found in the “Help”, “Tools” or “Settings” menu).

Further information about cookies, including how to see what cookies have been set and how to manage or delete them, can be found at:

• www.allaboutcookies.org

• https://globalprivacycontrol.org/

• www.youronlinechoices.eu

Third-Party Vendors & Cookies

Where you consent to the use of relevant cookies and/or tracking technologies, we may receive data from third-party providers. These may include:

• Analytics providers;

• Advertising networks and platforms;

• Social media platforms (for example, Meta / Facebook, Instagram, Google, X, etc.).

We may use tools such as tracking pixels or similar technologies on CRNO. In some circumstances, a platform provider (such as Meta) may act as our data processor; in other circumstances, they may act as a joint controller (for example, where we create Custom Audiences).

For further details on how these third parties process your personal information — including their legal bases, your rights and their contact details — please refer to their respective privacy and cookie policies.

About Advertising

CRNO may use third parties such as network advertisers, ad exchanges and social platforms to:

• Serve you ads on third-party platforms after you leave CRNO;

• Measure and analyse the performance of our adverts and content;

• Provide us and/or third parties with information about the use of CRNO and engagement with our ads.

Network advertisers are third parties that display advertising based on your visits to CRNO and other apps or sites you have visited. This allows us to show you advertising that may be more relevant to your interests.

Please note:

• Third-party tracking technologies are not controlled by CRNO, even if they are associated with our platform or ads.

• This Cookie Policy does not apply to the data collection methods of those third parties.

• You should review the terms of service, privacy policy and cookie policy of each relevant third party to understand their practices.

We make no representations regarding the policies or practices of third-party advertisers, networks, exchanges or related parties (such as Meta and other social platforms).

Your advertising choices

You have options in relation to behavioural advertising and tracking:

• You can opt out of certain types of behavioural advertising by visiting the sites mentioned in the section “How to control or delete cookies” above.

• You may also be able to manage your advertising preferences directly within specific platforms (e.g. your social media ad preferences page).

Please note that we are not responsible for the effectiveness of, or compliance with, any third party’s opt-out mechanisms.

Contact us

If you have any questions, comments or complaints about this Cookie Policy, our Privacy Policy, or privacy matters generally, please contact us at:

Email: contact@crno.io)

You can also use this address if you wish to:

• Request access to the personal information we process about you; or

• Unsubscribe from email marketing communications.